United Airlines

User reviews

• Treated like dirt by United ★☆☆☆☆ v4.2.99 2026-10-07

  Worst travel experience ever

  I had duplicate reservation. I forgot to cancelled one of them. United sent an email indicating they cancelled the economy reservation. No problem so far. I flew out on the other round trip reservation first class. They cancelled my return trip. When asked why they said you had a double book reservation. I asked his is that when you cancelled it already. I asked o be rebooked on a 6:10 flight. Because I complained about having to pay and extra $1408 when it wasn’t my fault. They refused to waive the fee steering me toward a later flight. Once a supervisor was involved an hour later they cl add I’m the the earlier flight was no longer available unless I flew stand by.hmmm! If there is seat on stand by they have a seat for a customer who paid gif a first class seat.

• Carmine from Fl ★★★★★ v4.2.99 2026-10-07

  One of the best apps out there!

  I have rarely found an app that is so user friendly and has so many helpful options. Whoever created the app has an amazing ability to think of what the passenger needs and to make that person’s experience the best possible one.

From the App Store Source

Meet the United app From planning, to booking, to day of travel, we’ve got you covered.   On our app you can:  • look for flights across our global network and book them easily • check in for your flight and get your boarding pass before you get to the airport • change seats, or flights, if something better becomes available • make sure you’re prepared for your trip with our Travel-Ready Center • add your bags, drop them at bag drop shortcut and track them along your journey • get real-time updates on boarding progression so you know when it's your turn to board • view flight updates, transfer time and gate info all in one place to feel prepared for your connection • see live updates on your lock screen and Apple Watch • use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease • watch movies, play games and pay for inflight snacks and drinks while you’re in the air • enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app • use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members • talk, text or video chat with an agent if you have any questions • figure out your next move if your flight is delayed or canceled

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