PaniniOS is the unified inbox for small businesses. Stop switching between Instagram, Facebook Messenger, email, and SMS — manage every customer conversation in one place.
KEY FEATURES
• Unified Inbox (Unibox): incoming messages from Facebook Messenger, Instagram DMs, SMS, and email — all in a single chronological feed.
• Reply from anywhere: type once, deliver via the right channel. No more switching apps to keep customers happy.
• AI auto-replies: configure your chatbot to handle common questions automatically, with seamless handoff to a human agent.
• Calendar & Bookings: manage appointments, see your team's schedule, and let resources (trainers, stylists, consultants) manage their own availability from the app.
• Real-time push notifications: get notified the moment a customer messages you.
• Built for teams: invite agents, assign conversations, never miss a message.
WHO IT'S FOR
• Local service businesses (salons, gyms, clinics, repair shops)
• Coaches, consultants, and solo founders
• Small e-commerce brands handling Instagram and Facebook DMs
• Customer support teams under 10 people
PRIVACY & SECURITY
Your messages are stored encrypted, never shared with third parties, and deleted when you disconnect a channel.
We use Meta's official APIs and follow strict data handling guidelines.
Get started in under 5 minutes connect your Facebook Page, Instagram account, or email, and start replying from one place.
Privacy: https://paninios.com/privacy
Terms: https://paninios.com/terms