The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application
The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application. mySupport app is now available for all our Designated Support Contacts. Key features include: - Aggregated key support metrics, such as resolution time, backlog and age - Immediate Information arranged as Need to Do, Need to See and Need to Know - Escalation and prioritization status and progress - Use with Salesforce mobile app to see or update Case details (Internal Users) - Upcoming deployment and maintenance schedules and status - Outage notifications and status updates Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.
| # | Name | Price | Currency | Region |
|---|---|---|---|---|
| 1 | Item | ¥ 0 | CNY | 中国 |
