App information
- Version
- 6.40.0
- Download size
- 809.90MB
- First released
- 2026-08-10
- Developer
- Arlo Technologies, Inc.
- Bundle ID
- com.arlo.app
- Category
- Utilities (185,746)
- Developer website
- www.arlo.com
- Store rating
- ★ 4.6 / 5 · 778 ratings
Screenshots
Screenshots come from the App Store listing. They are shown at full aspect ratio, never cropped. Click to enlarge.
Reviews & Analysis
User reviews
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Thumper275 ★★☆☆☆ v7.0.0 2026-10-05
Not so great
The one complaint I had is the zones instead of a box. I wish you could do the corners on their own instead of the whole line together because my camera picks up people at my stop sign or coming up the hill and it matter what distance I put on it for some reason they still pick up the stop sign in the cars come up the hill and down the hill. I’ve even angled the camera down a little bit. I still need to get the front of the driveway and even when I do that it’s still picks up the vans and cars going up and down the driveway at the intersection. I would also like to delete the videos I don’t know why you have a delete button on the videos because when you close the app and open up all the videos are back and like I referenced at the top when you have delivery vans in cars going up and down the hill and I’m getting videos for all day it gets to be annoying
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prod319 ★★★☆☆ v7.1.0 2026-10-07
Essential indoor 1st gen
We received these cameras from a friend and unfortunately they can’t seem to remain connect to our WiFi. If you’re planning on buying Don’t waste your money on first generation. Hopefully they newer versions are less glitchy but to say the least these cannot seem to reconnect if moved around & needing 2.4ghz network to onboard is a pain in the neck!
About
## 核心定位与痛点解决 Arlo Secure 应用旨在将 Arlo 硬件（摄像头、门铃、泛光灯）整合为一个可远程监控与控制的安防系统。其核心逻辑是通过单一应用实现实时查看、智能侦测（人/包裹/车辆/动物）、活动区域设置、紧急响应（美国）及 24/7 专家监控（需订阅）。它试图解决用户对家庭安全实时掌控的需求，尤其是外出时对异常事件的及时感知与响应。然而，大量用户评论显示，这一目标在实际落地中面临严峻挑战：应用稳定性、订阅捆绑与硬件兼容性问题成为主要痛点。 ## 核心功能与实测体验剖析 实时查看与延迟问题：多数用户抱怨从收到通知到打开实时画面耗时过长（平均 1 分钟以上），导致事件已结束。例如评论“Latency is a problem. After an alert it takes several minutes to long on and see what caused the alert” 和 “Takes a very long time to see live feed and drop connections”。这严重削弱了安防的即时性。 智能侦测与通知准确性：AI 物体检测是订阅核心功能，但用户反馈误报与漏报频发，如“misses activity and doesn’t capture people at our front door” 和 “alerts to a tree blowing in the wind”。尽管可设置活动区域，但实际效果不佳，导致通知骚扰或关键事件遗漏。 订阅与免费版限制：免费版功能极度受限，且广告充斥界面。用户称“If you don’t have an Arlo subscription, it’s a miserable experience”，查看实时画面甚至会被全屏广告打断。本地存储访问也受限制，如“Can’t access locally recorded video” 和 “blocked the Feed settings on the app”。订阅价格（约 $19.99/月）被指昂贵且服务未达预期。 应用稳定性与兼容性：更新后崩溃、登录问题、摄像头频繁离线是高频投诉。例如“Crashes after update” 和 “Cameras very hard to bring back on line”。部分旧设备用户被强制淘汰，如“Can’t use my app anymore cuz I have an old phone”。 ## 客观优缺点权衡 (Pros & Cons) 优势： - 硬件生态整合度高，支持多摄像头统一管理。 - 高级功能（如 4K、彩色夜视）在订阅后可用，画质基础尚可。 - 紧急响应（美国）和 24/7 监控为差异化卖点。 劣势： - 订阅捆绑严重，免费版体验极差，广告骚扰频繁。 - 应用稳定性堪忧，崩溃、延迟、离线问题普遍。 - 客户服务响应差，技术支持难以解决问题。 - 硬件兼容性差，旧设备被强制淘汰。 ## 适用人群与选型边界 适合：已拥有 Arlo 硬件且愿意支付订阅费的用户；对安防有基本需求且能容忍延迟和偶发故障的家庭。 不适合：追求零订阅或低成本方案的用户；对实时性要求高的场景（如商铺监控）；技术小白（设置复杂）及旧设备用户。 替代方案：考虑 Ring（亚马逊生态）、Eufy（本地存储无订阅）或 Google Nest（智能集成）。需权衡订阅成本、本地存储需求及生态兼容性。 ## 编辑部综合裁定 (Verdict) Arlo Secure 应用在概念上是一个完整的安防管理平台，但实际体验被订阅模式、稳定性问题和客服短板严重拖累。仅推荐给已深度投入 Arlo 生态且愿意为订阅付费的用户。对于新用户，建议优先考虑无订阅或订阅更透明的替代品。若 Arlo 持续忽视应用质量与用户反馈，其市场竞争力将进一步流失。
From the App Store SourceControl your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model. Privacy Policy: https://www.arlo.com/en-us/about/privacy-policy/ Terms of Service: https://www.arlo.com/en-us/terms-and-conditions.html
FAQFAQPage
Who made it?
The developer is Arlo Technologies, Inc., and the app identifier is com.arlo.app.
When was it first released?
It was first released on 2026-08-10, according to our own database record.
Does it have good ratings?
The App Store gives it 4.6 out of 5, from 778 ratings.
Every number in these answers comes from the data shown above on this page.