Item
¥0CNY
App information
- Version
- 2026.66.1
- Download size
- 463.40MB
- First released
- 2026-09-09
- Developer
- Zillow, Inc.
- Bundle ID
- com.zillow.ZillowMap
- Category
- Reference (24,604)
- Developer website
- www.zillow.com/mobile/realestate
- Store rating
- ★ 4.9 / 5 · 26,423 ratings
Screenshots
Screenshots come from the App Store listing. They are shown at full aspect ratio, never cropped. Click to enlarge.
Reviews & Analysis
User reviews
-
bonbon567 ★★★☆☆ v2026.74.0 2026-10-06
Not bad, but not great
I’ve been using Zillow for years and overall it’s fine but there’s a lot of room for improvement. I’m frequently recommended properties that I already have saved, there’s no way to provide feedback on the recommendations to further personalize them, and rather than making actual improvements they’ve now just added an AI function with no easy option for disabling it.
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_shaff_ ★★☆☆☆ v2026.73.0 2026-10-04
Uninstalled from Apple TV
I uninstalled this app from my Apple TV because my saved listings do not appear, even after signing in. Additionally, the property photos are so heavily zoomed in that they are unrecognizable. Homesnap is a much better alternative on Apple TV. The app still works properly on my iPhone and iPad.
In-App Purchases 1 items · USD
About
SUMMARY
## 核心定位与痛点解决 Zillow 长期以来是北美房产搜索的流量入口，其核心逻辑是将海量 MLS 挂牌、出租房源与 Zestimate 估价、抵押贷款工具整合在一个应用内，试图让用户从“想找房”到“申请看房”的全流程无需跳转。对于普通购房者，它解决了信息分散的痛点——过去需要分别访问经纪公司网站、分类信息站和纸质名录，如今一个 App 就能覆盖城市、郊区甚至跨州搜索。 然而，从用户反馈看，这个“一站式”愿景在执行层面已严重背离初衷。大量一星评论集中在三方面：一是2025-2026年强制加入的AI聊天机器人，被批评为“垃圾”“无用”，且无法关闭；二是核心功能如地图、通勤时间筛选、关键词排除被移除或隐藏，使搜索效率不升反降；三是基础体验的崩坏——iPhone 上频繁卡死、闪退、登录掉线，甚至保存的房源无故消失。更严重的是，虚假房源和诈骗指控层出不穷，而应用内置的“举报”流程形同虚设，用户报告诈骗时被引导至通用帮助页，无法真正提交个案。 Zillow 声称“将专家工具和专家放在指尖”，但实际用户体验是：数据错误（如邻居估价高于自己）、地址张冠李戴、Zestimate 算法随挂牌价波动，这些痛点让 Zillow 从“工具”沦为“信息噪音源”。其产品逻辑本质是流量变现——通过免费搜索吸引用户，再向经纪人和房东收取广告费或促成交易，但这套模式已牺牲了核心的准确性与用户信任。 ## 核心功能与实测体验剖析 1. 搜索与筛选（当前最受诟病） 理论上，用户可按房屋类型、价格、卧室数、学区、宠物政策等筛选，但评论显示筛选器时常失效：选“独立屋”却混入公寓，设定“排除55+社区”后仍显示相关结果，价格筛选被1美元房源绕过，甚至“湖”被改名为“美国湖”引发政治争议。更致命的是，2026年6月的更新移除了“按最近更新排序”和“通勤时间覆盖图”，用户被迫逐条手动检查。有用户指出，地图在查看房源时被隐藏，单户住宅与联排车库无区分，这些基本需求的缺失使搜索沦为负担。 2. 看房与申请（付费后无服务） 应用内嵌了申请租房功能，要求用户支付申请费并完成身份验证。但评论显示，付费后提交经常失败、旧备注顽固复现、无法下载或发送申请记录。房东端同样混乱：房主无法列出出租单元，或尝试修改列表时收到“不识别”错误。看房预约则出现“三位经纪人，无一人联系”的案例，甚至被引导到错误区域的经纪人。更糟的是，支付方式无法更新、客服邮箱石沉大海，导致用户产生“被圈钱”的强烈不信任感。 3. Zestimate 与金融工具（参考性存疑） Zestimate 曾被视作行业标杆，但用户实测其随挂牌价变动而剧烈波动，甚至对空地给出高于房屋的估价，与真实市场脱节。BuyAbility 分数和贷款预批功能虽有用，但评论中很少提及，更多用户反映的是“预批后仍被房东拒绝”或“被销售电话骚扰”。整体而言，这些“专家工具”更多是营销钩子，而非可靠决策依据。 ## 客观优缺点权衡 优势： 1. 数据覆盖广：作为聚合平台，Zillow 通常能显示最多挂牌，包括其他平台遗漏的“off-market”房源（但这也成为缺点，见下）。 2. 基础搜索可用：对于简单查询（如按城市、价格），它仍能快速给出结果，部分用户认为其过滤精度优于 Redfin。 3. 社区信息整合：提供学区、餐馆、社区评分等周边数据，帮助用户初步了解区域。 劣势： 1. 稳定性极差：大量 iOS 用户报告卡死、闪退、发热，尤其在 iPhone 15 Pro 上“5分钟过热”，更新后问题加剧。 2. AI 功能强塞：无法关闭的 AI 按钮和通知，既占屏幕又无实际帮助，引发用户强烈反感。 3. 诈骗与数据失实：虚假房源、错误地址、旧照片泛滥，举报流程无效，客服几乎不回应，严重侵蚀信任。 4. 政治化改名：将“Lake Ontario”改为“Lake America”等，引发用户不满，被视为立场侵入工具。 ## 适用人群与选型边界 适合：仅需快速浏览房源、不在意数据准确性的初步研究用户；愿意用网页版或接受缺陷的 iOS 用户；对 Zestimate 有认知、不依赖其做最终决策的买家。 不适合：严肃买家或卖家（错误数据会导致错失机会）、租房申请者（付费后体验糟）、对隐私敏感者（评论称信息被出售给第三方）、以及任何期待客服响应的用户。 横向替代：Redfin 和 Realtor.com 在评论中被多次推荐，尤其 Redfin 的 App 更稳定、经纪人响应更快；若专注租房，Apartments.com 或 Zumper 的筛选和举报机制更完善；对于估价，应参考本地评估师或真实成交数据，而非 Zestimate。 ## 编辑部综合裁定 Zillow 已从“必备工具”沦为“鸡肋”。其最大价值——数据广度——正被自身更新和虚假内容侵蚀，而 AI 强推和客服缺失则彻底暴露了公司对用户体验的漠视。如果你非用不可，请仅使用网页版浏览基础信息，且务必交叉验证所有关键数据；若你计划支付任何费用（申请费或服务），强烈建议选择 Redfin 或传统经纪人渠道。在 Zillow 修复稳定性、移除 AI 强制功能并重建举报体系前，我们不推荐将其作为任何实质性房产决策的依赖。最终评分：2/5。
From the App Store SourceFind your new home to buy or rent with expert real estate tools and millions of listings right at your fingertips. Seamlessly save, search, and share home listings and apartment rentals – all on the Zillow app. The Zillow app puts essential real estate tools and experts at your fingertips, no matter where you are in your home search. Create a personalized plan, save and share homes with your partner in a shared collection, and stay organized every step of the way. Make your home search easier when you set your search filters to search for homes to buy or rent. Check your BuyAbility℠ score for an estimate of your home-buying budget based on your finances and current interest rates. Find apartments and houses on Zillow using your Zillow Home Loans Verified Pre-approval. See which homes fit your budget, connect with a real estate agent, and take the step with confidence. See more listings than ever before, all in one place, and keep your home search moving forward. Get the app to make it all possible. Access unit-specific costs and fees upfront as you browse zillions of options for apartment rentals. Connect with a real estate agent, visit a listing, and set up 3D home tours with Sky Tours. Get the app to seamlessly browse potential new houses and apartments. ZILLOW APP FEATURES: RENT OR BUY A HOUSE OR APARTMENT - Plan your move with Zillow. Search, plan and take your next steps all in one place. - Create a personalized plan, save homes in a shared collection, and stay organized every step of the way. - Get your home in front of serious buyers with Zillow Preview. - Check out neighborhood details, including restaurants, school districts and more in your home search. - Access the pricing and details you need to compare homes & apartments. - Discover personalized home recommendations, and seamlessly connect with real estate agents. - Tour homes based on a filtered search. Apply filters for school districts, views, pricing, pets, HOAs, and more to find the perfect match. - Review personal renter profiles so you can visit a house or apartments. Engage directly with potential landlords and property managers who rent homes. - Easier co-shopping for homes or apartments: Tag your favorite home features and share your favorites to coordinate your search with a partner or roommate. - Push notifications let you know when houses come to market, have a sale pending, or drop in price while you are searching for your new home to tour. HOME SEARCH TOOLS AND REAL ESTATE AGENTS - Check your BuyAbility℠ to learn your budget based on current mortgage rates. - Track your Zestimate®, the industry-leading independent home valuation tool. - Understand what a strong offer might look like with Offer Insights. - Home Tours with Sky Tours- See homes in 3D, and from different angles and heights on Showcase listings with SkyTour. - Shop with your Zillow Home Loans Verified Pre-approval so you know what homes fit your budget. TOUR NEW HOME LISTINGS & FIND APARTMENTS - 3D Home Tours- Picture yourself in a home and narrow down which houses to visit in person. - Self Home Tours- For Zillow-owned homes, with no appointment and no pressure. Stop by when it’s convenient and unlock the door with the app. - Check out neighborhood details, including restaurants, school districts, and more while you look for your new home. GET CONNECTED TO A REAL ESTATE AGENT - Access Zillow Premier Agents, local real estate experts who meet Zillow’s bar for quality customer service. - Customize your home tours- From home listings to apartment rentals, you can connect with a property agent and plan your tour. Find your perfect home with immersive photos, virtual home tours, and the most listings, including things you won’t find anywhere else. Get pre-approved with Zillow Home Loans, filter your home search, or take a 3D home tour - The Zillow app gives you resources and tools you won’t find anywhere else, so you can shop smarter for your next new home.
FAQFAQPage
Who made it?
The developer is Zillow, Inc., and the app identifier is com.zillow.ZillowMap.
When was it first released?
It was first released on 2026-09-09, according to our own database record.
Does it have good ratings?
The App Store gives it 4.9 out of 5, from 26,423 ratings.
Every number in these answers comes from the data shown above on this page.