NetBenefits

User reviews

• MikeyP1024 ★★★☆☆ v4.37.0 2026-09-28

  FSRA benefits easy debit card. Is a pain for medical care.

  The debit card is useful for prescription and qualified purchases. However is a poor system for major medical expenses. Claims are denied until submit an itemized receipt of all the individual expenses. A receipt of just the total amount is insufficient. Was incomplete. So I had to spend several hours on the medical provider portal to find an itemized list for the date of service. NetBenefits doesn’t say why the submission was incomplete. I have major medical expenses quarterly cancer treatment followup. It was so much easier last year with Optum. The medical expenses automatically showed up the pending expenses. Then as I just had to reimburse myself since already paid.

• MikeyP1024 ★☆☆☆☆ v4.37.0 2026-09-27

  FSRA benefits easy debit card. They deny medical expenses.

  The debit card is useful for prescription and qualified purchases. However is a poor system for medical expenses. I set aside 3,300 mostly medical expenses for post cancer suppressant expenses. They want to have every expense itemized on a receipt for each visit. Is absurd. I had Optum last year no problems with MRI, heart ultrasound, 28 radiation treatments, quarterly injections that cost 4K each. Fortunately this is my last year with CapitalOne. I will not take a job with another company that uses NetBenefits for FSRA. Is a ripoff for employees as I’ll likely lose 2,000 at year end. Nice.

From the App Store Source

Conveniently manage your workplace benefits from Fidelity—from sending us documents to accessing your retirement savings, stock options, health insurance, HSA and more. Easily view retirement savings and other benefits Account balances, investments, recent contributions, and account performance Manage your HSA expenses and investments Monitor other accounts, including 529 plans and brokerage accounts Quickly find health insurance information, such as who’s covered under your plan, provider phone numbers, and your group number Access recent payroll statements Personalize planning See how much you may need in retirement and get your Fidelity Retirement ScoreSM Financial Wellness next steps so you can confidently plan and take action Take control of your total well being Change your contribution rate and investments across 401K, 403B and/or HSA accounts Send us documents and rollover checks using your camera Exercise options and accept grants in your stock plans Enroll in your health insurance during annual enrollment Build confidence through educational materials and tools Access articles, videos, podcasts, and interactive tools to make informed financial decisions Stay informed Get important reminders about timely actions to take within your account Feel safe and secure We take your account security seriously and are always researching new ways to protect you. We use a combination of advanced measures such as customer verification and biometrics to help ensure every visit is safe. Share feedback We want to hear from you. Love our app? Let us know. Can’t find something? Tell us what you’re looking for. Additional information The NetBenefits® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments. Looking for help with accounts beyond your workplace savings and benefits? Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. NetBenefits and the NetBenefits design logo are registered service marks of FMR LLC. The images below are for illustrative purposes only.

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