Citymapper

Citymapper

Citymapper Limited
4.9 10,020 Free

App information

Version
11.53
Download size
289.92MB
First released
2026-09-09
Developer
Citymapper Limited
Bundle ID
azdev.citymapper
Category
Travel (57,928)
Developer website
citymapper.com
Store rating
★ 4.9 / 5 · 10,020 ratings

Screenshots

Screenshots come from the App Store listing. They are shown at full aspect ratio, never cropped. Click to enlarge.

Reviews & Analysis

4.910,020 ratings
5★ 494
4★ 46
3★ 31
2★ 25
1★ 62

These are collected review samples, not all reviews. The star breakdown is calculated from this sample.

User reviews

  • Molly Stern ★★☆☆☆ v11.51.1 2026-10-02

    Inconsistent when you need it most

    I’ve been using Citymapper for years and have preferred it over every other mapping app. However, there have been multiple times where the directions have been so bad that I got completely lost or stranded and I had to delete it. But I prefer the user interface more than other apps so I redownloaded it over and over. But the inconsistency of the information has gone too far. Telling me trains are going to places they aren’t, sending me to different boroughs, doubling or even tripling how long it takes me to get to my destination. I need an app I can trust and unfortunately I can’t trust Citymapper.

  • master_wanderer ★★☆☆☆ v11.51.1 2026-10-02

    It’s fine

    Lots to be improved on this app, but at least it’s not paywalled. I wish you could set defaults for transit, the way it works it resorts every transit option on every load, and the order changes each time. And it’s slow! I never am looking for bikes, always buses but I still need to select “bus” every single time.

In-App Purchases 4 items · USD

Item

¥0CNY

Citymapper CLUB

¥10CNY

Citymapper CLUB+

¥728CNY

Citymapper CLUB

¥66.8CNY

About

SUMMARY

## 核心定位与痛点解决 Citymapper 是一款专注于大城市公共交通的导航应用,覆盖全球数十个主要城市,旨在解决多模式出行(公交、地铁、步行、骑行、打车等)的路线规划与实时信息获取问题。其核心逻辑在于整合各城市分散的公交、地铁等运营商数据,通过算法提供从 A 到 B 的最优组合方案,并给出实时到站信息、站台指引、步行换乘导航等细节,尤其擅长处理复杂的换乘场景和不同交通方式的衔接。对于初到陌生城市的游客或依赖公共交通的日常通勤者,它试图替代多个单一运营商 App,节省时间并降低出行焦虑。 ## 核心功能与实测体验剖析 多模式路线规划与实时信息:Citymapper 最突出的功能是提供多种出行方案的对比(如“最快”“最少步行”“最省钱”等),并集成实时到站数据。用户评论显示,在纽约、伦敦等城市,它常能比 Google Maps 提供更快的公共交通路线(4星评论:“Always gets me places fast”),并能准确提示地铁站最佳出口(“I also love how it can tell which exit from a station is best to use”)。然而,近半年的评论中,“不准”成为高频关键词:公交到站时间误差常达 10-30 分钟(“off by 30 minutes”),甚至显示车辆已到但实际未出现(“Fake tracking”)。这种数据不稳定性在不同城市表现不一——在纽约、伦敦相对可靠,但在欧洲其他城市(如日内瓦、里斯本)偏差严重,被指“比 Google Maps 差远了”。 步行与骑行导航:应用内置逐向步行导航和骑行语音提示,旨在覆盖“最后一公里”。但实测评价两极:部分用户觉得步行指引“混乱”(“Walking confusing”),GPS 漂移导致方向颠倒(“map will point me in the exact opposite direction”);骑行语音则被吐槽“难以理解,总是说东西南北,仿佛我车上有指南针”,且无法自定义自行车路线(“no own bike option”)。相比之下,Google Maps 的步行导航被普遍认为更稳。 实时状态与跨城适配:App 会显示公交/地铁的实时位置、延误通知、出入口封闭等。但用户反映这些信息更新滞后:纽约地铁的延误时常未同步(“It frequently tells me a train is about to come when it is severely delayed”);部分城市(如莫斯科)数据陈旧(“121 автобус уже больше года отменен”)。跨城市使用时,算法对换乘时间估算偏差大,尤其是在日本、瑞士等步行换乘耗时较长的国家,导致误判(“Changing stations takes MUCH more time than Citymapper is aware”)。 ## 客观优缺点权衡 (Pros & Cons) 优势: 1. 多城市覆盖广度:一个 App 即可在纽约、伦敦、东京等数十个城市使用,对频繁跨城旅行者极具吸引力。 2. 换乘细节优化:能推荐地铁车厢位置以缩短换乘距离,并告知最佳出口,这是许多竞品不具备的实用功能。 3. 聚合多种出行方式:将公交、地铁、步行、骑行、Uber 等整合在同一界面,便于比较和决策。 劣势: 1. 数据可靠性下滑:实时到站预测频发错误,且不同城市差异大,影响通勤信任。 2. 稳定性与性能问题:大量用户反馈 App 闪退、卡死、占用资源高(“crashes every time I open it”),尤其在更新后或部分机型上。 3. 订阅制与广告骚扰:基础功能免费但包含广告,订阅后仍存在强制弹窗和调查,且关闭订阅入口不清晰,引发用户反感。 ## 适用人群与选型边界 Citymapper 最适合短期出行的游客和经常跨城的商务人士,尤其在这些城市有优质数据支持时(如纽约、伦敦),它能显著提升出行效率。然而,对于依赖日常通勤的本地居民,若所在城市数据持续不准,可靠性不足会带来迟到风险,建议谨慎依赖。对于骑行用户,当前版本缺乏个性化自行车路线,且语音引导糟糕,不建议作为主要骑行导航。若仅需简单公交查询,Apple 地图或 Google 地图在步行/骑行导航上更稳定;若追求多模式聚合,Transit App 被部分用户认为是无广告、界面更优的替代。 ## 编辑部综合裁定 (Verdict) Citymapper 曾是该领域标杆,但近期质量下滑,大量差评指向数据失准和闪退,使其核心价值受损。付费订阅(约 3.99 美元/月)在体验不佳时显得性价比偏低,免费版广告和弹窗进一步削弱体验。若你所在城市数据尚可,且经常跨城旅行,它仍可作为备用工具;但若依赖它通勤或对稳定性要求高,建议先在地图应用市场对比实时数据,或直接选择更轻量的替代品。开发者需优先修复崩溃和数据同步问题,否则用户流失将难以避免。

FAQFAQPage

Is this app free?

The app itself is free to download, and it has 3 in-app purchase items.

Who made it?

The developer is Citymapper Limited, and the app identifier is azdev.citymapper.

When was it first released?

It was first released on 2026-09-09, according to our own database record.

Does it have good ratings?

The App Store gives it 4.9 out of 5, from 10,020 ratings.

Every number in these answers comes from the data shown above on this page.