Sensibot

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Manage your customer support effortless, anywhere.

SensiBot is the essential mobile companion for your AI-driven customer support platform. Designed for modern support teams, it allows you to monitor, manage, and step into live conversations directly from your phone — ensuring you never miss a critical customer query.

Key Features:

Live Chat on the Go: Access your unified inbox and manage conversations from WhatsApp and other channels in real-time.
Smart Human Handoff: Seamlessly switch conversations from "AI Bot Mode" to "Human Mode" to handle complex queries personally.
Team Collaboration: Assign chats to specific agents or yourself with a single tap to ensure the right person handles every request.
Rich Media Support: View images, send videos, and share documents to provide comprehensive support to your customers.
Quick Templates: Send pre-approved WhatsApp templates to initiate conversations or re-engage customers outside the 24-hour window.
Instant Notifications: Stay updated with real-time alerts for new messages and assigned tasks.
Status Management: Keep your inbox organized by marking conversations as Open, Pending, or Solved.
Why SensiBot? Whether you are a solo entrepreneur or managing a large support team, SensiBot keeps you connected to your customers 24/7. Turn your mobile device into a powerful support desk and deliver exceptional customer experiences, no matter where you are.

Note: A SensiBot account is required to use this application.