PolestarSphere

PolestarSphere is a job management app built for dealership drivers handling vehicle pickup, delivery, and mobile service operations.                         

  How it works:                                                                                                                                                 

  When a dealership schedules a service, the job appears on your app. You accept the job, pick up the customer's vehicle, leave them a loaner, upload required  
  photos and documents, and deliver the vehicle back when service is complete — all tracked in real time through the app.                                       

  Key Features:                                                                                                                                                 

  Job Management
  - View and manage all assigned jobs from one dashboard
  - Accept or decline jobs with a single tap            
  - Four organized tabs: My Jobs, Current Job, Mobile Service, and History
  - See full job details including customer info, address, schedule, and special instructions                                                                   
  Pickup & Delivery Workflow                                                                                                                                    
  - Step-by-step guided flow from job acceptance to completion                                                                                                  
  - Select and assign loaner vehicles before starting a pickup                                                                                                  
  - Upload photos of loaner car, customer car, insurance card, and driver's license                                                                             
  - OTP verification with the customer for secure handoff                                                                                                       
  - Live status tracking as you move through each stage of the job                                                                                              
  Mobile Service                                                                                                                                                
  - Dedicated workflow for on-site mobile service jobs                                                                                                          
  - Option to upload photos or skip directly to completion                                                                                                      
  Real-Time Location Tracking                                                                                                                                   
  - Automatic GPS updates keep the dealership informed of your location                                                                                     
  - Navigation links to customer addresses via Google Maps
  Document Management
  - Capture and upload required documents directly from your phone                                                                                              
  - Track document status — see what's uploaded and what's pending                                                                                              
  - Digital service agreement signing support                                                                                                                   
  Communication                                                                                                                                                 
  - SMS notifications keep you and the customer in sync throughout the job                                                                                  
  - Two-way messaging with customers during active jobs