Marv.inbox is the mobile companion to Marvinbox, the web based customer messaging platform at marvinbox.com. It is not a standalone app. It connects to your organization's existing Marvinbox workspace so your team can keep customer conversations moving while away from the desk.
How it works:
- Marvinbox runs on the web at marvinbox.com, where administrators set up channels, automation, teams, and reporting.
- Marv.inbox is the companion app for agents on the go. It mirrors your shared inbox, assigned conversations, contacts, tasks, and notifications on iPhone and iPad.
With Marv.inbox, your team can:
- Work customer conversations from one mobile inbox
- Reply to messages across your connected business channels
- See full customer and channel context at a glance
- Add internal notes to brief teammates
- Assign conversations and update their status
- Message teammates directly and in team chat
- Use AI assist to summarize threads, draft replies, and translate
- Track personal tasks and browse contacts
- Get push notifications for new messages, assignments, mentions, and task alerts
Before you sign in:
- Your organization needs an active Marvinbox account.
- Your administrator must grant you access.
- Use the same credentials you use on the Marvinbox web platform.
Already part of a Marvinbox workspace? Download Marv.inbox to stay connected wherever you are.